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Ronald Desmarais's avatar

Little known secret. Use an Urgent Care in the US. 1/10th the cost of an emergency room. Rented ebikes in Newport Beach, CA. Front tire came off my son's bike leaving him in a heap. Once the tire stopped rolling 100 yards away, he was left with a gash on his chin. You know it is bad when the second comment out of witness' mouth after "is he ok" is... "Oh that's going to need stitches." Being insured by Kaiser, we were dreading the ER experience. We found an Urgent Care in the area, but after 30 minutes and a newbie doctor saying it's too deep, she said she could not handle it and ER was required. Glad she declined it, not being confident in her ability. We researched another Advance Urgent Care. This was where the A team resides. Receptionist was awesome, said she had seen a lot of traumas come through that office and if there is no neurosurgery required or major vascular involvement, they can take care of it. If they can't, no charge. Cool sign me up. Got there after a 20 minute ride, checked in, in a room in 5 minutes, 3 of us, no masks...doctor walks in, she looks at the gaping wound and manipulates it to assess the damage like it wasn't her first rodeo and says, "Get the prep tray I got this". Wow, she was a stud!!!! Stitched it up, in and out in 40 minutes with care and follow up instructions. $400 out the door. Amazing service and beyond reasonable for minor surgery. Guarantee Kaiser ER would have done the same (maybe) for $5000, my out of pocket (partial) deductible. Total deductible is $7500 before they start to pay a dime.

Urgent Care name: Med Hero San Clemente CA True Professionals.

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Beckie Takacs's avatar

Thanks. Going to bookmark their page.

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