Hi Ana - check your spam box. Also check to make sure your server isn't just throwing them in the trash. If you have a second email address, you might try getting it sent to that email instead.
Just saying - I have yet to find that not getting email notices is a Substack issue. Every time so far, it is the email server.
I am not sure when you first posed the question.
If you send something to my personal email address, I literally get so many emails - it is almost impossible for me to find anything.
Click on the red dot in the upper right hand corner, then "manage subscriptions," then near he bottom, click on "If you're having email delivery issues, click here." It should ping you w/ an email.
This should as a minimum give you a hint of what the problem might be.
Hi Ana - check your spam box. Also check to make sure your server isn't just throwing them in the trash. If you have a second email address, you might try getting it sent to that email instead.
Just saying - I have yet to find that not getting email notices is a Substack issue. Every time so far, it is the email server.
I am not sure when you first posed the question.
If you send something to my personal email address, I literally get so many emails - it is almost impossible for me to find anything.
I hope this helps.
I have had this problem once or twice.
Click on the red dot in the upper right hand corner, then "manage subscriptions," then near he bottom, click on "If you're having email delivery issues, click here." It should ping you w/ an email.
This should as a minimum give you a hint of what the problem might be.